Shipping policy

SHIPPING POLICY

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SHIPPING DESTINATIONS

ZYNAO currently ships to France, the United Kingdom, and the United States.

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DELIVERY TIMES

Estimated delivery times after your order has been shipped are:

• France: 6–10 business days
• United Kingdom: 7–10 business days
• United States: 7–12 business days

Delivery times may vary during peak seasons, public holidays, customs processing, or carrier delays.

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ORDER TRACKING

Once your order has been shipped, you will receive an email containing your tracking number. Please allow a few days for the carrier to update the tracking information.

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SHIPPING ADDRESS

Customers are responsible for verifying that their shipping address is correct before completing their order. If you notice an error, please contact us as soon as possible. Once an order has been shipped, we cannot guarantee that the address can be changed.

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DELIVERY DELAYS

All delivery times are estimates and are not guaranteed. ZYNAO cannot be held responsible for delays caused by the carrier, customs inspections, weather conditions, or other circumstances beyond our control.

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LOST OR DAMAGED PACKAGES

If your package is marked as delivered but you have not received it, or if it arrives damaged, please contact our customer service team with your order number. Our team will review the situation and assist you in finding a solution.

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For any questions regarding your delivery, please contact us at customerservibiz@gmail.com.